At Mr. Doc, each of our products is carefully formulated to deliver the best possible results — transparently and effectively. We truly hope you love them as much as we do!
However, if for any reason you need to return a product, we’re here to help and will ensure a smooth experience.
You received the wrong shipment
You received a damaged product
You received an expired product
Please raise a return/replacement request within 7 days of delivery.
Send us an email at getmrdoc@gmail.com with your order details and the issue described.
Requests raised after 7 days from delivery will not be eligible for return, replacement, or refund.
Our team will review your request within 48 hours.
Once approved, we’ll arrange a reverse pickup through our courier partner, right from your doorstep.
After receiving the returned item, our service team will inspect it.
if the issue is verified, your refund will be processed within 24 hours.
We value your trust and strive to make your experience with Mr. Doc as seamless and transparent as possible.
Introduce MRDOC to more communities worldwide
International distributors and partners can reach out to MRDOC through our official International Business Enquiry form on our website, or contact our global partnerships team directly via email to explore distribution and collaboration opportunities.
Yes, MRDOC supplies a curated range of premium skincare products to partners, retailers, and distributors worldwide, ensuring international quality standards and compliance with global cosmetic regulations.
Yes, MRDOC welcomes bulk and wholesale orders from international buyers for retail distribution, corporate gifting, spa partnerships, and e-commerce platforms, with flexible MOQ (Minimum Order Quantity) options.
Yes, MRDOC offers private label and custom branding solutions for international partners, including personalized packaging, formulation customization, and co-branded product lines tailored to your market.
MRDOC provides comprehensive post-onboarding support to international distributors, including marketing materials, product training, regulatory documentation, and dedicated account management to ensure business success in your region.